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Replay: Open Q/A Webinar Replay

Posted 14 January 2011 | By Val | Categories: Uncategorized | No Comments
Hi all
Thanks for registering and attending. 
If you weren't able to make it , or want to pass this along to someone who needs the info please do!
Here's the replay link for the entire webinar held Jan 13, 2011

View on screencast.com »

Regards,
Valerie VanBooven RN BSN
Owner/ Managing Partner
LTC Expert Publications LLC

And now a message:

Please direct all inquiries, content, questions, issues, problems, suggestions, wishes, hopes and dreams to our support desk.
  • Google Places Program is mandatory for 2011, email George at george@ltcep.com for more info.
  • Posted via email from Marketing Elder Care and Marketing Senior Services

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    Kudos to Lee Oden: Investing vs. Wasting Budget on SEO

    Posted 12 January 2011 | By Val | Categories: Uncategorized | No Comments
    Kudos to Lee Oden: Investing vs. Wasting Budget on SEO

    Lee Oden is one of my favorite bloggers/writers at TopRank.com
    This incredibly insightful post is one that every business owner
    considering SEO consulting should read, and every business owner
    currently watching the clock for “results”….hear it from the expert.
    A watched pot never boils.
    Read on…..(below or this link)
    http://www.toprankblog.com/2011/01/investing-in-seo/

    Companies that seek to expand their market reach to growing
    populations of customers spending time online have turned in
    significant numbers to search and social media as marketing channels.
    The world of search and social as an intersection with content
    marketing is quickly emerging as well.
    The pro of all that attention and budget is that companies are finding
    increasingly effective ways to engage with customers and grow business
    revenue. The con is that many companies categorize half-hearted or
    incomplete search and social efforts as ineffective or irrelevant.
    Marketers are tasked with finding technologies and communication
    platforms that will grow the business and keep the brand ahead of the
    competition. The tendency for industry media to idolize the latest
    digital marketing tactics creates unrealistic expectations or worse,
    tentative investments in tactics like SEO without actually being
    committed to what it takes to be successful.
    If you’re an Online Marketer, you might have heard requests like: “Our
    competitors and several smaller companies that we don’t even consider
    big enough to be competition are all over Google and we’re not. This
    month, you need to find a way to optimize our site to increase our
    Google rankings.”
    Another example: “We need to engage a consultant, but there’s not a
    lot of budget. So let’s test it (SEO or Social Media Marketing) out
    and if they can shows results, we can increase the budget.”
    Yet another example: “We’re launching a new website and we need to
    optimize it to drive traffic. Forecast how many sales we’ll get from
    the SEO starting from month one and through the  year.”
    It’s reasonable to expect a return on a marketing investment, but
    tactics like SEO require a commitment to content, links and continued
    attention to web analytics and conversion optimization for improved
    performance.  If an online marketer within a company is tasked with
    engaging outside help from a SEO consultant or digital marketer, it’s
    important to understand that commitment so expectations with business
    leaders can be managed.
    As a consultant, nothing is worse than seeing a SEO program just start
    to gain momentum (especially after the client side marketer has
    overcome the hurdles of getting internal buy-in) only to have someone
    from the C-Suite look at a balance sheet and say: “We’ve invested $X
    on SEO over the past 3 months on the new website and we’ve only had 2
    leads?  We’re wasting our time and money on SEO, since it doesn’t
    work.”
    Experienced marketers from B2B to online ecommerce sites understand
    that with a new website, it can take quite a few months to build up
    the content and links required to get Google’s attention in the search
    results. Even after persistent SEO efforts with content and link
    acquisition deliver traffic to the site, the content and lead gen or
    product offers must be compelling enough to convert those visitors to
    leads or sales.
    Launching a new website in a competitive category means even more time
    to see the same kind of search visibility as competitors that have
    been actively engaging SEO tactics for 3, 5 or even 10 years.  In
    fact, SEO alone on a new website to drive traffic makes little sense.
    Consultants should inform client side marketers of that and provide
    other marketing options for what will drive traffic to the site and
    how SEO efforts can work in concert with Social Media, Online PR,
    Email, PPC and other Online Advertising.
    I’ve often told business owners and marketers that if they want to
    reap the rewards of dominant search visibility, they need to commit to
    content and links indefinitely. Otherwise, don’t bother and drive site
    traffic through other means. SEO is an investment and the way we
    consult, works holistically with how a business publishes and promotes
    content online. Expectations should be managed with proper competitive
    analysis, benchmark reporting, forecasting and ongoing analysis of
    performance.  A tentative approach always results in tentative
    results.
    Of course I am an advocate of SEO since we’ve helped numerous
    companies generate significant revenue over the past 10 years, but I
    can empathize with business managers that only look at spreadsheets
    without understanding timeframes. I can also understand the pressures
    marketers have at generating new business with slim budgets and not
    necessarily understanding the specific mechanics of what goes into a
    competitive SEO effort.  It’s only through education and raising
    awareness that these barriers can be overcome.
    If you’re a corporate marketer that has invested in SEO and not see
    the results you’d been promised or expected, how did you handle it?
    How have you overcome internal disconnects about how SEO can work with
    your company? How have you managed expectations

    Posted via email from Marketing Elder Care and Marketing Senior Services

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    Halleluja, my sentiments exactly: 2011 – The year we “get it” together ( by Jeff Gibbard)

    Posted 05 January 2011 | By Val | Categories: Uncategorized | No Comments

    Great blog post from Jeff Gibbard on Social Media Today. Here's the link to the whole enchilada, 

    http://socialmediatoday.com/jgibbard/258094/2011-year-we-get-it-together

    But at the very least, read this (It's as if he's speaking my mind!):

    What I want in 2011

    I want more clients that are amped about getting involved.  I want more clients that are willing to set aside 10 hours per month to understand Twitter or blogging or the importance of LinkedIn.  I want more clients that can easily see the value in engaging with their clients and prospects but more importantly that can see the value in just being accessible and authentic.  This is a big conversation about trust. What I want in 2011 is for business to get over “The FEAR!

    Yes there are liabilities and yes some time will be wasted, but let’s be real. Can I be real for a moment?

    YOU WASTE TIME EVERYDAY!

    There I said it, someone had to say it.  Many meetings are pointless and boring.  Some people take WAY too long to research something on the internet.  And don’t even get me started on email…UGH.

    The point is this, I want social media to just…BE.  No more hype, no more it’s the greatest thing since sliced bread, stop the presses throw out your Director of Marketing and hire a social media expert.  I just want businesses to accept that this…thing, that we now have, is here to stay.  Social media is here, and people use it and that means businesses should probably understand it and figure it out.

    In 2011 I’m hoping to see that businesses are aware that they should do this in the same way that at some point, all businesses realized they needed a website, or an email address or a telephone.  This is how people are communicating.

    Posted via email from Marketing Elder Care and Marketing Senior Services

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    Five trends all marketers should watch in social media in 2011

    Posted 31 December 2010 | By Val | Categories: Uncategorized | No Comments
     
    Through December we’ve run an informal series on social media in 2011 – trends and developments that we are witnessing at FreshNetworks with our work with clients across Europe. Social media budgets are set to rise across Europe and they are not just in marketing or communications functions. The real shift that has started in 2010 and will develop and mature in 2011 is a move from social media marketing to social business. Recognising and capitalising on the fact that social media has impacts and benefits across a business and using social media strategically where it can have the biggest and most important impact.
    The task in 2011 will be for brands to consider where social media can have the biggest impact across their business and how they will adapt and change to realise these benefits.
    Here are five trends that we are seeing in social media marketing (and beyond) and that we expect to see more of in 2011.
    1) Social media marketing budgets set to rise
    Research shows that not only are budgets for social media marketing rising, but an increasing number of brands are prioritising this spend over other media. The truth behind this may just be that spend in this area has moved from being exceptional or experimentation to more regular spending. Or it may be that more areas of the business are starting to see social media as a a core part of their activities. But whatever the cause, overall budgets to spend on social media is rising and will rise more in 2011.
    This will reinforce the need to make sure that brands are using social media strategically, and that it is not just being used by one function or team. A brand that is just using social media as a PR tool is almost certainly missing out on other opportunities or ways in which it can help.
    2) Location-based marketing should be about more than just vouchers
    Location-based tools and services continue to develop and with them opportunities for location-based marketing. If 2010 was the year that these tools developed and were used by more people, 2011 will be the year that more brands use them, where appropriate, in a way that adds value. We should see more location-based marketing and more innovation with these tools.
    Innovation means both doing old things in new ways, but also doing new things altogether. Whilst there is a role for using location-based services to distribute vouchers and discounts (of the ‘check in here and get 10% off’ variety), location-based services can and should be used for so much more. The trend in 2011 should be for experimentation and trying completely new things, things that we can only do because we know where people are.
    3) The rise and rise of the social graph
    The social graph has yet to be used effectively by many brands. We’re seeing some innovation – such as the use of Facebook’s social graph on Amazon.com to tell you when it is a friend’s birthday and suggest books they might like based on their Facebook profile. But such uses are rare at the moment.
    The real opportunity for the social graph to bring social elements to an existing website – allowing a brand to pull the best and most useful information and relaitonships from Facebook and other sites to their own site. In doing so they break the argument there has often been between engaging on platforms like Facebook or on your own site. With social graph you can engage people offsite and onsite using the same data.
    4) We should all be talking about value from social media
    As brands spend more on social media, they will be forced to prove the value they are getting from this spend. This will move us from measuring what can be measured (Twitter followers, traffic etc) and working out how these show benefit, to having to show the business benefit that is being realised by using social media. It may be a reduction in contact-centre calls because you are servicing customers online, it may be an increase in spend per year from those customers you are engaging online, or it may be direct sales you can attribute to activities in social media.
    2011 will see brands building models and showing the value that they are getting from their expenditure on social media. We will move from measuring what can be measured to showing value.
    5) Social media is not just about marketing
    Finally social media has always been about much more than just marketing. It is about communications, public relations, customer service, insight, new product development. In fact there are many areas of a brand that can benefit from engaging with people through social media. And the areas where a brand can realise most value may not be in marketing but in other areas. 2010 has seen increased discussion of ‘social business’ – where social is used across a business, changing processes, products and services to bring more value to the brand and to consumers. In 2011 we will hear much more about social business, and probably less about social media marketing.

    Posted via email from Marketing Elder Care and Marketing Senior Services

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    2011 Online Lead Gen: What’s IN and What’s OUT! (For Home Care, Assisted Living, and Senior Services)

    Posted 30 December 2010 | By Val | Categories: Uncategorized | No Comments

    Is this email not displaying correctly? View it on the web.


    Leads and Online Marketing for Senior Service Providers

    Change Your Mindset and Your Marketing

    Top Marketing Strategies for 2011: What’s IN and What’s OUT.

    It seems like Google, Facebook and other internet marketing platforms change as often as seasonal fashions. Keeping up with what’s IN and what’s OUT can be a challenge.

    That’s why we’re here! Our job is to modify our programs and services to match the best online marketing strategies available for you.
    In 2010 we added:

    • Ultimate Marketing Program
    • Alzheimer’s Marketing Program
    • Google Places Program (no additional charge for 1 office per client)
    • Caregiver Savings Program (no additional charge)

    So what’s changing for 2012? Here’s a list of What IN and what’s OUT:
    What’s OUT for 2011: (don’t do this!)

    • Yellow Pages Advertising
    • Excessive Print Media Advertising
    • Old outdated websites.
    • Generic  corporate e-newsletters
    • Websites with no call to action.
    • Free blogging sites like Blogger and Wordpress.com (except for personal blogging)
    • Having a blog that is NOT integrated with your website.
    • Expensive directory listings online that have no ROI

    What’s IN for 2011: (do this!)

    • Mobile Marketing (Google Places and more)
    • Google Places (do it right! Don’t screw this up, you only have 7 chances to be on the first page of Google)
    • Yelp, FourSquare, Facebook Places, and other Business Listing Services.
    • Online Coupons and Groupons.
    • Knowing what a CITATION is, and where they should be located.
    • Fully Integrated Micro Sites with blogs.
    • Video Video Videoooooooooo
    • Facebook Advertising
    • Facebook Biz Pages that are graphically enhanced
    • Customized YouTube Channels
    • More Twitter Followers (yep, I said it)
    • More Facebook Friends and Fans
    • Testimonials. Testimonials. Testimonials. ONLINE
    • Customized E-Newsletters
    • Article Marketing
    • Press Release Marketing

    Here’s what you can expect to see from us in 2011:

    1. Facebook marketing and advertising programs.
    2. Testimonial Triage
    3. Press Release Programs.
    4. Continuous Enhancements to our Ultimate and Alzheimer’s Programs
    5. More Mobile Marketing Options and Apps for clients
    6. Enhanced Video Programs (Caregiving Videos Series Customized for Clients)
    7. Stuff we can’t reveal yet.

    Stay tuned and stay involved with us for our monthly FREE webinars and news!

    Have questions, call George at 888-404-1513 or email george@ltcep.com

    Sincerely,
    Valerie VanBooven RN BSN
    George Novoson
     

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    About the LTCEP

    LTCEP is the nation's leading online marketing company.
    We serve the senior service provider marketplace only.
    Not plumbers, not dog groomers, just you.



    Copyright © 2010 LTC Expert Publications LLC All rights reserved.
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    LTC Expert Publications LLC 3220 Domain Street Saint Charles, MO 63301

    Posted via email from Marketing Elder Care and Marketing Senior Services

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